Raho-Trans Kft. - Szentendre

A company that stands out in the Hungarian market is the Raho-Trans Kft., located in the charming city of Szentendre. This business, operating under the official name "Raho-Trans Kft.", has established itself as a key player in its niche, primarily focusing on the entertainment and leisure sector. The company's address, Dózsa György út 22, 2000 Szentendre, Magyarország, places it in a vibrant region known for its rich cultural heritage, picturesque landscapes, and proximity to Budapest. Beyond its physical location, the company can be contacted via telephone at 308377389, making it accessible for potential clients or partners seeking further information. For those interested in exploring their services or products, a dedicated website complements their business presence online: http://www.kicsikocsibolt.hu/.

Core Business Activities and Expertise

The primary expertise of Raho-Trans Kft. revolves around the domain of gaming and entertainment. Their specialization is clearly indicated in their business profile, where they are identified as játékbolt, which translates to "toy store" or "game store". This specialization suggests a focus on providing a wide array of games and recreational activities, catering to diverse age groups and interests. While the term "játékbolt" is quite broad, encompassing board games, video games, outdoor games, and potentially other forms of leisure, the potential scope indicates a business that understands the importance of recreation in modern life. Their dedication to this field positions them as knowledgeable experts, capable of offering advice and a curated selection to meet various customer needs. Furthermore, the company's website, kicsikocsibolt.hu, likely serves as a digital storefront and information hub, showcasing their product range and services.

Location and Accessibility

Strategically situated in Szentendre, Raho-Trans Kft. benefits from its location in a town that is a hub for art, culture, and tourism in Northern Hungary. This setting not only provides a steady flow of potential customers from the local community but also attracts visitors from Budapest and surrounding areas, enhancing the business's visibility. The town's atmosphere, characterized by its historic center, universities, and cultural institutions, creates an environment where recreational activities are highly valued. The physical address, Dózsa György út 22, indicates a specific location within Szentendre. Situated on this road, the business integrates into the local landscape. Being easily reachable by various modes of transportation is crucial for customer convenience, and while specific details about parking or public transport proximity weren't provided, its location in the city makes it generally accessible. This accessibility is a significant advantage for individuals looking to physically visit the establishment, compare products firsthand, or participate in in-store activities, should the business offer them.

Digital Presence and Customer Interaction

In today's interconnected world, a robust online presence is essential for any business, and Raho-Trans Kft. utilizes the internet to expand its reach. Their official website, kicsikocsibolt.hu, serves as a central point of contact and information dissemination. This digital platform likely offers a window into their product catalogue, possibly including online purchasing options, detailed descriptions, customer reviews, and contact forms. To facilitate direct customer feedback and engagement, the company maintains a Google My Business presence. This platform is a vital tool for local businesses in Hungary for several reasons: it allows customers to leave reviews, pose questions, and provides an enhanced online listing that appears in local search results and maps. The presence of a Google My Business profile underscores the company's commitment to customer service and responsiveness.

Operational Approach and Customer Focus

Information gleaned from online sources hints at the operational philosophy of Raho-Trans Kft.. While specifics are not exhaustive, the detail "Egyéb érdekes információk: Gyorsan elintézhető." translates to "Other interesting information: Can be handled quickly." This suggests an operational approach that values efficiency and prompt service. Customers are likely to appreciate a business that processes requests and inquiries in a timely manner, minimizing waiting periods. This focus on quick resolution could extend to customer service interactions, order processing, or even the speed of addressing issues raised on platforms like Google My Business. Furthermore, the fact that they actively manage their Google My Business reviews demonstrates an awareness of the importance of customer feedback in shaping their reputation and service standards.

Customer Feedback and Reputation

Understanding the experiences of other customers is a crucial aspect of evaluating any business. Raho-Trans Kft. has accumulated a total of 5 reviews on their Google My Business page. While five reviews constitute a relatively small sample size, they offer valuable insights into customer satisfaction levels. The average rating of 3.4 out of 5 stars indicates a mixed customer experience. An average below 4 suggests that there might be recurring issues or aspects of the service that some customers find wanting. It is important to note that online reviews can be subjective and influenced by various factors, including individual customer expectations, specific transactions, or temporary service dips. However, the presence of these reviews necessitates that the business pays attention to customer feedback and uses it constructively for improvement. Businesses with lower ratings typically focus on identifying patterns in negative feedback and implementing changes to address them, thereby aiming to elevate their overall customer satisfaction and star rating.

Relevance for Potential Customers

For an individual seeking information about Raho-Trans Kft., understanding its offerings, location, and customer feedback is paramount. If your interests lie in acquiring games, toys, or engaging in recreational activities, this company represents a relevant point of contact. The specialized nature of their business suggests they might offer a curated selection that differs from large chain stores, potentially catering to specific niches or providing a more personalized shopping experience. The location in Szentendre is a significant factor if you reside in or are visiting that area, as it allows for easy, physical access to the store. Furthermore, the digital tools they employ, such as their website and Google My Business page, provide alternative ways to engage with the company, inquire about products, or leave reviews without necessarily making a physical visit. The operational emphasis on quick handling of matters is another aspect to consider, suggesting potential benefits for customers who value efficiency in their interactions.

Summary of Key Information

• Name: Raho-Trans Kft.
• Address: Dózsa György út 22, 2000 Szentendre, Magyarország
• Phone: 0036 30 8377 389
• Website: www.kicsikocsibolt.hu
• Specialization: Játékbolt (Toy/Game Store)
• Google My Business Reviews: 5 reviews
• Average Rating: 3.4 out of 5 stars

For anyone looking to delve deeper, visiting the website or contacting the store directly through their phone number provides the most comprehensive understanding. The company's commitment to its sphere of expertise and its efforts to manage customer interactions, despite the mixed online feedback, paint a picture of a functional and accessible business entity operating within the competitive landscape of Hungary's leisure and retail sector.

👍 Vélemények Raho-Trans Kft.

Horváth J.

1/5

Tavaly júliusban az EMAG-on keresztül rendeltem a cégtől egy elektromos kistraktort a kisfiam születésnapjára.
Utánvéttel kértem, mivel nem bíztam meg bennük. A csomag épségben megérkezett, bár abban sem a számla, sem a garancia nem volt benne - gondoltam majd utólag küldik, mivel utánvétes csomag volt. Nem is szántam ennek nagy figyelmet. Idén augusztusban a traktor elromlott. Felhívtam őket, hogy érdeklődjek a garancia után. A hölgy a telefonba elmondta, hogy 2 év garancia van. termékre, mivel az ára 240.000 Ft. volt. Jeleztem a hölgynek, hogy akkor még garancián belül vagyunk és szeretném kérni a javítást. Kérésére e-mailben átküldtem minden elérhető információt a vásárlásról. Gondoltam minden jól fog menni, de ekkor jött a feketeleves. Pontosan 1 hétig válasza sem méltattak, majd 1 hétre rá felhívtak telefonon, hogy küldjem vissza a terméket saját költségemen. Egy nagyméretű, 10 kg-ot jóval meghaladó termékről van szó. Gondoltam, hogy az elszállítás nem az én feladatom lenne. Heves vitatkozás után azt mondták, hogy küldenek érte futárt és e-mailben fognak keresni. Ekkor jött a második pofon: közölték velem, hogy nekik nem kötelességük ezt elszállítatni, lehet nem is garanciális hiba. A hiba egyszerű volt: a pedálkapcsoló lenyomásakor a jármű nem indult. Ekkor háborodtam fel csak igazán és a Fogyasztóvédelmi hatóságokhoz fordultam. A hatóság egyértelműen, jogszabályokkal alátámasztva igazolta, hogy kötelesek lettek volna vagy helyben megjavítani vagy ennek hiányában az el és visszaszállításról gondoskodni. Az ügyintézés alatt mind e-mailben, mind pedig telefonon azt éreztették az emberrel, mint ha funkcionális analfabéta lenne - pedig a végzettséget tekintve ez messze nem így van. Mivel tudtam, hogy úgyis elfogultság lesz és olyan hibát fognak kihozni, ami nem tartozik a garanciába - hiszen az e-mailekben már rejtett hibákra hivatkoztak - így feladtam a velük való küzdelmet. Ezért felvettem a kapcsolatot a Játékflotta, szintén elektromos gyermek járművekkel foglalkozó és forgalmazó céggel.
A hibát, amit nekik is elmondtam: nagyjából 5 perc után (szereléssel együtt) orvosolni tudtuk és ehhez a kistraktort egy métert sem kellett szállítani!
A probléma forrása a pedálkapcsoló volt, ezt kicserélve a jármű már hiba nélkül működött.
Úgy gondolom, hogy ez a pár ezer forintos tétel bőven belefért volna garanciális javítás keretei közé, de ez már csak az én szubjektív véleményem.

Senkinek nem ajánlom, hogy innen vásároljon! A pénz jó, de utána már magasról tesznek a vásárlóra és csak mossák kezüket. Tipikus magyar mentalitás! Egyszerűen csak szánalmat érzek!

Katalin M.

1/5

Repülőt kilővő pisztolyt vásároltunk,ami már az első nap nem működött. És vissza sem küldhetjük,mivel ajándékba szántuk,és novemberben rendeltünk,ezért december 24-én bontotta ki a kisfiú,aki érthetően csalódott volt. Köszönjük.....

Levente N.

5/5

A kiskocsinkon kereket cseréltek,ajánlom mindenkinek.

lorx75

5/5

György K.

5/5